For ages 21+

377bet Responsible Gaming

Betting is for enjoyment — not for stress or financial harm. 377bet believes every player should have the ability to make their own informed decisions, and we work to make that easier.

For users aged 21 and above only

The Foundation of Responsible Gaming

Online betting and casino gaming are a legitimate form of entertainment — but like any entertainment, they need to be kept within limits. At 377bet, we want every user to set clear boundaries before playing, avoid placing larger bets to chase losses, and use the platform in a way that fits alongside family life and work.

Our Terms and Conditions state that opening an account or placing bets by anyone under 21 is strictly prohibited. We enforce this age limit firmly — if age verification fails during account review, the account is suspended.

Responsible gaming is not just about betting less — it means staying aware of your own situation. If you decide in advance how much you can spend on entertainment each month, betting will never become a financial burden. 377bet's deposit limit and self-exclusion features exist for exactly this reason.

Core Principles

  • Betting is for entertainment only — do not treat it as a source of income
  • Only bet money that you can afford to lose without affecting your daily life
  • Avoid placing large bets on impulse after a loss
  • Take regular breaks and keep track of your time and money
  • Do not bet while under the influence of alcohol, stress, or anger
  • Do not allow anyone under 21 to use your account

Tools to Protect Yourself

377bet offers several protection features that you can activate at any time through 24/7 live chat or email support.

Deposit Limit

Set a limit on how much you deposit daily, weekly, or monthly. Reducing the limit takes effect immediately; increasing it takes effect after a set waiting period.

Session Time Limit

Set how long you play in one session. When the time is up, the system logs you out automatically — take a break and come back with a clear head.

Bet Limit

Set a maximum on the total amount you bet within a given period. This reduces the risk of spending your entire budget in one bad session.

Temporary Break (Cooldown)

Need a break for a few days? Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in until the period ends.

Self-Exclusion

If you need a longer break, close your account for anywhere from 6 months to permanently. No promotional messages are sent during this period.

Round-the-Clock Support

Reach 377bet's 24/7 live chat or email at any time with any concern. Support is available in both Bengali and English.

Warning Signs of a Problem

If you notice any of the following signs in yourself or someone close to you, it may be a cause for concern. Stay aware and seek help if needed.

Behavioural Signs

  • Repeatedly placing large bets after a loss to "recover" the money
  • Repeatedly trying to stop or reduce betting but failing
  • Hiding your betting habits from family or friends
  • Taking on debt or borrowing money to bet

Psychological and Financial Signs

  • Feeling restless, irritable, or anxious when unable to bet
  • Prioritising betting over work, studies, or family responsibilities
  • Spending money set aside for essential monthly expenses on betting
  • Seeing betting as the only way to escape stress or sadness

Self-Exclusion Request

Fill in the form below — our team will typically confirm your request within 2 hours.

Apply for Self-Exclusion

Once this form is submitted, your account will be locked for the selected period.

After the request is sent, our support team will send a confirmation message to your email.

Assess Yourself

Answer the questions below honestly. If three or more answers are "Yes", it is a good idea to seek professional advice.

Personal Assessment Checklist
Question Yes No
Did you spend more than your planned betting budget last month?
Do you feel restless or irritable when you try to stop or reduce betting?
Have family or friends expressed concern about your betting habits?
Have you placed bets again to try to win back money you lost?
Has betting caused problems with your work, studies, or sleep?
Have you taken on debt or borrowed money from someone to cover betting expenses?

These questions are for your own understanding only — no information is stored or submitted.

Where to Get Help

You do not have to face a problem alone. Support from people close to you and from professionals can both make a real difference.

377bet Support

Chat in Bengali via 24/7 live chat or email. Our team is always ready to help with setting limits, cooldowns, or self-exclusion.

Family and Friends

Tell someone you trust about your situation. Nothing helps more with recovery and rebuilding trust than the support of family.

Professional Counsellors

Visit a mental health specialist or addiction counsellor. This service is available through government hospitals and private organisations.

Community Support

Access group counselling or support groups through local mental health centres or community organisations.

377bet's Commitment

377bet puts user protection first when building every platform feature. When our system detects risky behaviour, it generates an automatic alert and the support team reaches out directly if needed.

Under our Privacy Policy, information about self-exclusion or limit settings is never shared with third parties for commercial purposes. Your personal situation remains completely confidential.

Deposit limits can easily be verified across payment methods including bKash, Nagad, Rocket, Upay, and bank transfer — you can set a separate limit for each payment channel. Read our FAQ for more details.

We Never

  • Send promotional messages during self-exclusion
  • Attempt to retain players who are heading toward harm by offering large bonuses
  • Make the self-exclusion cancellation process easy (a waiting period is mandatory before cancellation)
  • Allow anyone under 21 to operate an account without verification
  • Accept deposits beyond the set deposit limit

Responsible Gaming — Common Questions

Answers to frequently asked questions about responsible gaming tools and policies.

Reducing a limit takes effect immediately. However, a request to increase a limit goes through a set waiting period before it applies — this helps prevent impulsive decisions.

Yes. Self-exclusion means betting is stopped — the ability to withdraw your account balance remains available. Contact our support team to process a withdrawal.

A cooldown is a short-term break (24 hours to 30 days) — the account reactivates automatically when the period ends. Self-exclusion is long-term (6 months to permanent) — when the period ends, a waiting period must pass before reactivation, and the support team will reach out directly once.

Any family member can contact us directly via 24/7 live chat or email. If they share their concern, our team will take the necessary steps — we treat such third-party requests seriously.

No. All betting and casino activity on 377bet is strictly for users aged 21 and above. If age verification fails during account review, the account is permanently closed and any deposited funds are returned.

Your username and the email or mobile number used during registration are enough to confirm your identity. Additional documents are generally not required for responsible gaming tool requests.